Where is Vansah product data hosted

Vansah now supports Atlassian’s Data Residency pinning and data relocation. This means our customers can now use Jira with Vansah Data in the same Jira Realm Location ensuring compliance with data residency regulations. Read More

To view where your Vansah Test Management For Jira product data is hosted follow the steps below:

  1. Go to admin.atlassian.com.
  2. Select your organization if you have more than one.
  3. Select Security 
  4. Select Data Residency

Find the Atlassian Product, i.e.: Jira Software

The Product Status needs to be set to PINNED as shown below.

Check the Location details to ensure your product is available in your location of choice. 

Now you should be able to view which installed marketplace apps are pinned to the same location.

Click on View details to see the available apps.

Click on the Pinned Tab to confirm that Vansah Test Management for Jira is PINNED to your location.

What are locations and regions

A product’s location is the geographical boundary where its in-scope data is hosted. Each location corresponds with one or more regions, which are physical locations around the world.

The following locations are available for you to select from:

Location Region Status
Default (USA) North America (New York) Available
Australia Sydney Available
Singapore Asia Pacific (Singapore) TBC
Germany Europe (Frankfurt) Available
EU Europe (Frankfurt) Available
United Kingdom London Available

By default, Vansah is hosted in the Default (USA) location if your Jira instance has not been pinned to another location which is supported by Vansah. See Data Residency Policy

If you require a Region which has not been included above however is supported by Atlassian please raise a support request to have your region available before installing or moving your data. We are committed to supporting all Atlassian regions in the near future.

If you require your in-scope data to stay in a specific location, and data residency is available, you can request to have its in-scope data moved to a location and pinned there. Read More

Related Articles