Privacy Policy

Version: TP.08072020.02

Effective date: 03/July/2020

Testpoint is committed to protecting your privacy, and we have created this Privacy Policy as part of our End-User Terms if Use (“EUTU”)  to explain what information we collect, how your information is collected, and how we may use it on our websites, our platforms, and other websites and services that we operate.

As you will see in the Policy, we only use the information collected to improve our services for our users. If after reviewing the Policy you have any further questions, please contact us at contact us


  • “Accessible Code” refers to source code that is not protected and can be easily accessed.
  • “Application” means the ATLASSIAN application within which the Testpoint Software runs.
  • Authorized User” is an individual who has access to and utilizes the Software under a User License.
  • Embedded Software” refers to any third-party software that contains Accessible Code, Protected Code, or Media licensed by TESTPOINT from a third party and is integrated into the Software.
  • Free License” refers to a license provided by TESTPOINT where the Fees are exempted or waived.
  • “Free License” means a license for which the Fees are waived by TESTPOINT.
  • “Maintenance” means the provision by TESTPOINT to Licensee, of Software updates and/or enhancements made generally available to customers from time to time, and online technical support for the sole purpose of addressing technical issues relating to the use of the Software.
  • “Media” means all images, icons, text files, pdfs or other static non-code assets contained within the Software.
  • “OEM Distribution” means distribution of the Software as either a bundled add-on to, or embedded component of, another application with such application being made available to its users as, but not limited to, an on-premises application, a hosted application, a Software-as-a-Service offering or a subscription.
  • “Paid License” means a license for which Fees have not been waived by TESTPOINT.
  • “Parties” means either TESTPOINT or the Licensee or both.
  • “Protected Code” means any source code that is protected against access by the Licensee and any third party without TESTPOINT’s prior written permission and is otherwise not accessible under this EUTU.
  • “Reseller” means a third party selling and distributing TESTPOINT services and/or products which it is authorised by TESTPOINT or ATLASSIAN to do so.
  • Services” we mean our Websites, Application Programming Interfaces (APIs), applications, our content, and various third-party services that make up our Software.
  • “Software” means the TESTPOINT software entitled above that accompanies this EUTU, which may include computer software, Accessible Code and Protected Code and may include associated media, Media, printed materials, “online” or electronic documentation, Internet-based services, and Embedded Software.
  • EUTU” means our End-User Terms of Use, which includes our Privacy Policy
  • Information” means all of the different forms of data that you provide us and that we collect from you from your use of the Services, your software, and your devices.
  • “User License” means a license granted under this EUTU to the Licensee to permit an Authorised User to use the Software. The number of User Licenses granted to the Licensee is dependent on the Fees paid by the Licensee.

Information We Collect

Information you provide to us: When you register for and use our apps from the Atlassian Marketplace, you are providing us with information, which we collect. This information may include your name, email address and Atlassian Jira workspace url. 

How We Use Your Information

  1. To create your account.
  2. To provide customer support.
  3. To send newsletters
  4. To personalize your experience.
  5. To improve our Services and our products.
  6. To send you updates and alerts and to contact you about your account.
  7. To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

If you no longer wish to receive our newsletters, you may unsubscribe by following the link located within our emails.

How We Share and Disclose Your Personal Information

While we never share your personal information with non affiliated companies, we may share your personal information in the following ways:

  1. To provide customer support.
  2. When we have your permission to share your information.
  3. When we have given you prior notice that the information will be shared.
  4. When we are required by law, or legal process to disclose that information – such as a court order or a subpoena. If we believe in our discretion, unless otherwise prohibited by law, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  5. To enforce our terms and conditions or to protect our operations or users.
  6. If a transfer of your information is required under the terms of a reorganization, merger, or sale of the company.
  7. When we determine that information is aggregate information or other information that does not identify you.

Public Information and Third Parties

  1. Community: We have a public community forum on our Website. Any information you provide in these areas may be read, collected, and used by anyone. If your personal information appears on our community forum and if you would like to remove it, you can send your request to support by contacting us . In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
  2. Third Parties: We are not responsible, and this Privacy Policy does not cover your use of any third-party widgets, features, or websites or links to third-party websites or services. We encourage you to read the privacy policy of any third-party site you visit or service you use carefully.
  3. We publish customer testimonials on our website, which may contain personal information. We obtain consent to post the customer’s name along with their testimonial. To request the removal of your personal information from a testimonial, please contact us.

Data Privacy

See Data Privacy  for more information. 


We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

We follow generally accepted industry standards to protect your information, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

When you enter sensitive information (such as credit card number) on our order form, we encrypt the transmission of that information using secure socket layer technology (SSL). 

More information on Vansah’s security policy, please click here.

Correcting and Updating Information

If you are our customer and would like to access or delete information that you provided, you may do this by signing in to Vansah and making the change or by contacting us. We will respond to your request within 30 days. We may decline to process unreasonable requests or requests that are not otherwise required by local law.

We retain your information and data that we process on your behalf as long as your account is active, as needed to provide our Services, and as necessary to comply with our legal obligations and resolve disputes.

We have no direct relationship with third parties with whom our users may interact using the Services. Any such party who would like to amend or delete data which may be stored in the Services should direct his or her request to the applicable Vansah user acting as the “data controller” for such information.

Any such party, who no longer wishes to be contacted by a Vansah user, should contact that Vansah user directly.

Updates to this Privacy Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by email.

Effective Date

This Privacy Policy has the same Effective Date as our Terms.


If you have any questions or concerns about our Privacy Policy, please contact us 

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