Data Security

Version: TP.04032022.01

Effective date: 04/March/2022

All our systems are continuously monitored for security, availability and performance. Today, Vansah operates a highly scalable and redundant infrastructure backed by a 99.99% uptime service level agreements.

Our Data Security Policy includes measures such as access controls, encryption protocols, regular data backups, and employee training on data handling best practices. We aim to minimize the risk of data breaches, unauthorized access, and data loss, thereby maintaining the trust of our customers in our commitment to data security.

Below are some questions regularly asked by our customers:

Vansah Test Management for Jira is compliant with the Atlassian Security Program. Please read more Information about our Security Policy

Yes, we utilise encryption across all data which is in transit. For more information see Security Policy

Yes, As of the 25th of May 2022, Vansah Test Management For Jira is a recognised Atlassian Cloud Fortified App.

Our team follows proven industry best practices achieving a high level of security and monitoring in our application code. Vansah Test Management For Jira is an Atlassian Cloud Fortified App and has always been part of the Atlassian bug bounty program for security testing across the application. To ensure a high code quality, we employ regular code reviews, revision control and change management.

We also maintain our own secure framework as part of our stack to limit third-party dependencies and to manage critical code in a central place.

All access to data is governed by access rights and user authentication. Operations and customer service policies follow many industries best practices, limiting access to customer data. Please review our Information security policy.

 

Yes, to be a Fortified App you must also provide a customer support and service desk solution. To access Service Desk please visit customer portal. You can find out more by reading our service level agreement.

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