Version: TP.03032022.01
Effective date: 03/March/2022
Vansah is committed to protecting user privacy and is transparent about the data it collects and how it is managed across its apps. Vansah Test Management for Jira, an app offered by Vansah, provides detailed information on privacy, security, data handling, and compliance practices in its Privacy and Security tab.
The app collects and processes user data to offer intelligent and automated and manual testing within Jira, including test planning, scheduling, execution, and reporting.
Where is the App and Data hosted?
We are hosted on:
1.AWS
2.Digital Ocean
3.MongoDB
Our data centers are currently located in the US/New York with a plan to support Data Residency based on your Jira’s Pinned location. (ETA: December 2023). Regions will be supported in the future, following Atlassian’s public roadmap for supporting data residency for apps.
1.AWS
2.Digital Ocean
3.MongoDB
Our data centers are currently located in the US/New York with a plan to support Data Residency based on your Jira’s Pinned location. (ETA: December 2023). Regions will be supported in the future, following Atlassian’s public roadmap for supporting data residency for apps.
Is your app GDPR compliant?
Yes
Do you process PII (personally identifiable information)
No. All user PII data is managed by Jira
Do employees (for example, developers or system administrators) have access to customer data?
We have provisioned production access to only the DevOps team and no one else. Developers, Testers and or System Administrators never have access to production data, including backups.
All production access is logged with signed off access only and limited to the required time to support the access requirement.
All production access is logged with signed off access only and limited to the required time to support the access requirement.
What data do you extract from Jira and pull into your apps?
We do not extract any data from Jira other than Jira Issue Key & Identifier to be used and stored as a link to the Test Case/s.
What Jira data does the app have access to?
Our app has access to Jira Issue Types, Priority id’s, Component id’s, Labels and Custom Fields if you enable them within the project.
What is the exact data that the app stores on its own servers?
We store all the data relating to Test Cases, Plans, Cycles and Executions
Do you maintain full audit logs of your infrastructure?
Yes, we maintain an audit log of the infrastructure changes for 6 months.
How long do you store customer data?
We store the customer data for 6 months after the subscription has expired so that customers can continue with the application where they left off once they renew the license.
Customers can request to have their data removed completely from our systems earlier by raising a ticket on our support portal.
Customers can request to have their data removed completely from our systems earlier by raising a ticket on our support portal.